Please find all information regarding cancellations and refunds here.
Non-refundable bookings can be canceled at any time. However, it is pointed out that the amount charged cannot be refunded. We offer flexible prices with cancellations 7 days before the arrival date for bookings made through our website. Please check the conditions in our bookings search engine. If you have made a booking, check the confirmation e-mail.
Unfortunately, non-refundable bookings cannot be changed (apart from force majeure cases, whereby a document is presented confirming the force majeure situation, in which case the cancellation process will be subject to acceptance by the Guesthouse).
Yes, we can provide easy-to-access ground-floor rooms for guests with reduced mobility.
La Maison Pondichéry has its own private parking space, fully secure and safe with its own security. Parking is free for our Guests!
Our Reception is open 24 hours a day to help our guests at any time.
Pets are not allowed in our rooms and on the entire premises.
Broadband Wi-Fi is available in all rooms of the guesthouse and is free of charge.
Yes, we offer airport shuttle services and other taxi services also. This service is on a chargeable basis.
After you check out, the housekeeping team will inspect and clean your room. If personal belongings are found, they will be kept in the “Lost and Found” area. Please contact our reception to organize all the delivery details.
Daily Room service is available.
Our goal is to make this process simple and efficient for all our guests. We accept all common methods of payment, such as UPI, credit and debit cards, cash, wallets and bank transfer.
Check-in: 2 PM
Check-out: 12 PM
The check-out is until 12 PM. If required, we can store your luggage safely at the reception.
Check-in starts at 2:00 PM. However, if the room is ready earlier, we will be pleased to check you in. If not, we can store your luggage until the room is ready.
Breakfast is included in our room rate. It is being served every morning from 7:30 AM to 10:30 AM.
Extra beds are available upon request. A maximum of one extra bed is allowed per room and this is on a chargeable basis.
Generally, our booking systems allow a maximum of 6 rooms to be booked. For group bookings, send an e-mail to reception@lamaisonpondichery.com and we will get in toch with you.
By directly booking on our website, we guarantee the best price. Our website has the lowest prices available.
Children of all ages are allowed. Children (up to and including 10 years old) stay for ₹ 1000 (incl. GST) per child per night when using existing beds.
No cribs are available.
Extra beds are mandatory for children aged 5 years and above.
Alcohol and smoking are strictly prohibited in our rooms and on the entire premises.
Yes, our purely Vegetarian & OrganiC Dining Hall serves wholesome Breakfast, Lunch & Dinner!